VOD Multi-Bitrate Walkthrough


First you will need to upload a video, consult our Video On Demand walkthrough if you need help with this step. Second, you will need to select that video and go to the  tab. You can then see media information and any multi-bitrates that might be loaded:


 This presents a list of resolutions. The top resolution will be marked as “Original File” and will be the resolution and bitrate of the video file uploaded. If you are uploading a file that is not compatible (a red or yellow “Original file name”), you can also encode a compatible version at the same resolution to replace the original for viewers.

Resolutions below the original will appear with a  to add these to the video profile. This will take some time depending on file size, and will give a “Waiting” progress bar before to confirm that the file is being encoded. You can leave the page while the progress bar is going and it’ll still finish at the same rate.

When done, the files will automatically be added to your profile for viewers to choose from.If you later decide to remove a bitrate, you can click the and then DELETE.

 How it Works for the Viewer
After being setup, viewers will see an HD symbol next to the full screen icon in the lower right. Clicking this brings up a series of options. Auto is default, selecting a quality based on their connection speed, while other are the bitrates created for example, 1080p, 720p, 480p, etc. Each option refers to a different quality, with the higher the resolution giving a better looking version of the video. See below to see how a viewer changes between these resolutions.

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Advanced: Adding More Bitrates

By default, 1080p, 720p, 576p, 480p and 240p will be available for you to encode to. You cannot encode to a higher resolution than the master file. However, if you want to encode to different resolutions, change the format (i.e. not use MP4, H.264 video and AAC audio) you can create new bitrate templates.

To do this, click PREFERENCES at the top and then VIDEO PREFERENCES. This will bring you to VOD Encoding Templates at the bottom of this page. You can click  to add a custom profile, for example, adding a 800p resolution option. 

Adding Encoding Templates is an advanced feature and most should be fine with the default settings, without a need to add possible resolutions. However, these features are available to provide even greater control over your encoding for those who want it.

For more informations about video preferences, follow this link. 

If you want to learn more on How to organize your VODs in the new Back Office, follow this link.