Support

How to set up my account with the new Back Office?


This will guide you through setting up your account 

1. Login to your DaCast account at my.dacast.com

2. Click on the ACCOUNT icon on the left side of the New Back Office.

 

You will find 8 different tabs.

Let’s go through the first three: 

  • Personal Profile:

Fill in necessary details about your basic personal preferences

Please note the blue localization icon to the right of the country box.
This button will localize your position. 

Please click SAVE once your info has been entered.

  • Company Profile:

If you have uploaded a logo under COMPANY PROFILE, this will be the one used as your "default" logo. You can change your logo by uploading a new one. 
Your logo can be used for watermarks when customizing your player.

To enter the address of your company, you can also use the localization button.

Please click SAVE once your info has been entered.

  • Bank information:

In this section, you can add:

- a credit card to make payments

- a PayPal account to make and receive payments

- a bank account to receive payments.

Please click SAVE once your info has been entered.

 

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