What is Overage Protection?
Overage protection is an added feature that can be setup so you never run out of bandwidth on your DaCast account. When enabled, overage protection will automatically buy an amount of GB that you determine whenever you run out. This will guarantee your account is always active and that your streams never go dark.
How to Setup Overage Protection
First, click the UPGRADE MY PLAN button at the top of your account after logging in. This will take you to the “Purchase GB” tab. At the top should be an area like this:
This shows your current account plan, such as monthly versus pay as you go, and also gives you options to setup overage protection. Now click the button to begin.
This will launch a screen as seen on the left. Here you can choose how much bandwidth your overage protection should buy in the event you run out.
The price per GB for bandwidth will depend on your plan (see the “Extra Bandwidth” part of your plan for more details: http://www.dacast.com/streaming-pricing-plans.html). If set to “No, Thanks”, it means Overage Protection is off.
This is the second part of the overage protection setup. If you are already on a monthly plan, chances are you already have a payment method on file. You can click to change between methods that you already have on file and choose which one will be used for overage protection. If need to add a payment method, click BANK INFORMATION, which should be the tab above PURCHASE GB to the left. This will take you to a screen where you can enter in a credit card that will be associated with your DaCast account.
After adding the card by clicking , your payment method will be one of the selection. You can now go back and select it to cover your account through overage protection.
Please note that due to a system analytic delay, you might receive the bill 2-3 hours after you have run out.
This will not impact your streaming. You will continue to broadcast during these 2-3 hours while the analytics catch up.